How to Choose the Right Home Care Company
Finding the right provider does not have to be difficult. Once you acquire the names of several providers including Samaritans-At-Last, you will want to learn more about their services and reputations.
How long has this provider been serving the community?
Samaritans-At-Last has over a decade of expert experience in the Home Care field.
Does this provider supply literature explaining its services, eligibility requirements and fees, and funding sources?
Many providers furnish patients with a detailed “Patient Bill of Rights” that outlines the rights and responsibilities of the providers, patients, and caregivers alike. Samaritans-At-Last provides information on all services as well as a “Patient Bill of Rights” which is mandated by law.
What training do employees receive? Does it protect its workers with written personnel policies, benefits packages, and malpractice insurance?
Home health aides are all thoroughly trained and have annual evaluations. Our skilled nursing associates have ongoing training. All training meets state requirements. We provide written personnel guidebooks, benefits and full malpractice insurance.
Who evaluates the patient’s home care needs? What does this entail? Do they consult the patient’s physicians and family members?
It’s a joint effort. Initially in Long Term Care (LTC), client relations will meet and assess the client and help to onboard them. LTC doesn’t connect with physicians often, but is in regular communications family members. With more nursing and social work integration in the future, contact with physicians would become standard.
Skilled nursing is a different process, in that nurses do the initial assessments. Skilled nursing always involves consulting with physicians and family members.
Does this provider include the patient and his or her family members in developing the plan of care? Are they involved in making care plan changes?
Absolutely – yes!
Does this provider assign supervisors to oversee the quality of care patients are receiving in their homes?
Field supervisors make home visits. The key to successful care is ongoing communication.